We do not sell or share your Personal Information with other third parties or any THIRD-PARTY advertisers.
Cookies are used to make your experience easier such as when logging in, remembering classes YOU HAVE taken, and expediting purchases. Cookies are not used to promote or sell products not associated with Thrive and awaken educational programs.
Residents of California should be aware that California law affords them certain rights regarding their Personal Information.
- TRANSPARENCY/NOTICE—TYPES OF PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT
The types of Personal Information we may collect (directly from you or from third party sources) and our privacy practices depend on the nature of the relationship you have with T&A and the requirements of applicable law. Some of the ways that T&A may collect Personal Information include:
You may provide Personal Information directly to T&A through interacting with T&A and its Services (including when you become a member or purchase a class), participating in surveys, during events, promotions, requesting services or information.
As you navigate the Services, certain passive information may also be collected about your visit, including through cookies and similar technologies as described below.
It is our goal to collect only that information which is relevant for the purposes of Processing Personal Information. Below are the ways we collect Personal Information and how we use it.
3.1 TYPES OF PERSONAL INFORMATION WE COLLECT
T&A collects Personal Information from its current, prospective, and former customers, members, users, visitors, and guests (collectively “Individuals”).
Information You Provide Directly to Us. When you use the Services, contact us directly, or engage in certain activities, such as purchasing T&A products or Services, participating in a class, we may ask you to provide some or all of the following types of information.
Purchases. When you choose to purchase T&A products or Services from us including products, such as apparel or classes, we may collect information from you including Personal Information, such as your name, email address, mailing address, phone number, payment information, such as a credit card number and/or other related information that may be required from you to complete your purchase (such payment information, “Financial Information”). Unless we tell you otherwise at the time of your purchase, your Financial Information is processed by our third-party processors and we do not collect, store or maintain your Financial Information. For more information on how your information is shared in these instances, please see Section 3.5 (“Third-Party Payment Processing”) below. We will also collect a username and password in connection with any account created related to providing our Services.
Anytime you log in to participate in a class, we will collect additional Personal Information, such as the total number of classes taken, the dates you took those classes, and any other information that may be available from time to time. T&A Services that are specifically designed to be compatible and used on devices, such as mobile phones, smart TVs, and tablets may collect certain information that your device sends when you use such Services, like a device identifier, user settings, location information, carrier and the operating system of your device. In such cases, information about use of these Services may be associated with accounts. In addition, T&A may enable you to download an application, or other tool that can be used on mobile, tablet or other devices. Some of these tools may store information on your devices. These tools may transmit Personal Information to T&A to enable you to access accounts and to enable T&A to track and improve use of these tools.
You acknowledge that your Personal Information may be personal to you, and by creating an account and providing such information through the use of our Services, you allow T&A to identify you and therefore you may not be anonymous.
Images and Likeness. We may capture your visual image, voice and likeness (e.g., via photographs and/or video) if you participate in our classes, and may make use of such images or likenesses solely for T&A promotional purposes, for example, in videos offered to other members of the T&A website. Additionally, T&A Apps may contain a camera or microphone.
Communications with Us. We may collect Personal Information from you such as your email address, phone number or mailing address, when you choose to request information about our Services, register to receive T&A communications over email or text messaging, participate in promotional programs that we may offer from time to time, request to receive member or technical support or otherwise communicate with us.
Automatic Data Collection. We may collect certain information automatically through our Services or other methods of web analysis, such as your IP address, cookie identifiers, mobile carrier, mobile advertising identifiers, MAC address, IMEI, Advertiser ID, and other device identifiers that are automatically assigned to your computer or device when you access the Internet, browser type and language, geo-location information, hardware type, operating system, Internet service provider, the date and time of your visit, the amount of time you spend on each page, information about the links you click and pages you view within the Services, and other actions taken through use of the Services such as preferences.
Information from Other Sources. We may receive information about you from other sources, including through third party services and organizations, to supplement information provided by you. For example, if you access our Services through social media sites such as YouTube or Facebook, we may collect information about you from that third party application that you have made public via your privacy settings. Information we collect through App Stores or social media accounts may include your name, your social media site user identification number, your user name, location, gender, birth date, email, profile picture and your social media contacts. This supplemental information allows us to verify information that you have provided to T&A and to enhance our ability to provide you with information about our business and Services.
3.2 HOW T&A USES YOUR INFORMATION
To Provide Services or Information Requested. T&A may use information about you to fulfill requests for products, Services or information, including information about potential or future services, including:
Generally manage Individual information and accounts;
Respond to questions, comments, and other requests;
Provide access to certain areas, functionalities, and features of T&A’s Services;
Assist with monitoring your usage trends;
Personalize information for you based on your settings and your historical information or data;
Provide Services to you;
Review and contact you to answer requests for member support or technical support; and
Allow you to register for classes and events.
Administrative Purposes. T&A may use Personal Information about you for its administrative purposes, including to:
Measure interest in T&A’s Services;
Develop new products and Services;
Ensure quality control;
Verify Individual identity;
Communicate about Individual accounts and activities on T&A’s Services, and, in T&A’s discretion, changes to any T&A policy;
Send emails or text messages to the email address or telephone number you provide to us to verify your account and for informational and operational purposes, such as account management, customer service, delivery updates, or system maintenance;
Process payment(s) for purchases;
Process applications and transactions;
Prevent potentially prohibited or illegal activities;
Maintain and administer our Services; and
Enforce our Terms.
Marketing T&A Products and Services. T&A may use Personal Information to provide you with materials about offers, products and Services that may be of interest, including new content or services. T&A may provide you with these materials by phone, postal mail, text or email, as permitted by applicable law. Such uses include:
To tailor content and offers;
To notify you about offers, products and services that may be of interest to you or about which you have previously expressed an interest;
To provide Services to you; or
For other purposes disclosed at the time that Individuals provide Personal Information.
Otherwise with your consent. You may contact us at any time to opt-out of the use of your Personal Information for T&A marketing purposes, as further described in Section 5 below.
Direct Mail and Email. Individuals who provide us with Personal Information, or whose Personal Information we obtain from third parties, may, as permitted by law, receive periodic emails, newsletters, mailings, text messages or phone calls from us with information on T&A’s products and services or upcoming special offers/events that we believe may be of interest. We offer the option to decline these communications at no cost to the Individual by following the instructions in Section 5 below.
Anonymous and Aggregated Information Use. T&A may use Personal Information and other information about you to create anonymized and aggregated information, such as de-identified demographic information, de-identified location information, information about the computer or device from which you access T&A’s Services or other analyses we create. Anonymized and aggregated information is used for a variety of functions, including the measurement of visitors’ interest in and use of various Services. Anonymized or aggregated information is not Personal Information, and T&A may use such information in a number of ways, including research, internal analysis, analytics and any other legally permissible purposes. We may share this information within T&A for our purposes in an anonymized or aggregated form that is designed to prevent anyone from identifying you.
Other Uses. T&A may use Personal Information for which we have a legitimate interest, such as fraud protection or compliance with legal obligations, or any other purpose disclosed to you at the time you provide Personal Information or with your consent.
Cookies. Cookies are small text files placed in visitors’ computer browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, the Site may not work properly.
3.4 THIRD-PARTY WEBSITES and SOCIAL MEDIA PLATFORMS
The Service may contain links to other websites and other websites may reference or link to the T&A Site or other Services. We do not control these other domains and websites, and T&A does not endorse or make any representations about third party websites or social media platforms. We encourage you to read the privacy policies of each and every website and application with which you interact. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites or applications. Visiting other websites or applications is at your own risk.
T&A’s Services may include publicly accessible blogs, vlogs, videos, posts, community forums, message boards or private messaging. The Services may also contain links and interactive features with various social media platforms (e.g., widgets). If you already use these platforms, their cookies may be set on your device when using the Services. You should be aware that Personal Information that you voluntarily include and transmit online in a publicly accessible blog, social media platform or otherwise online, or that you share in an open forum, may be viewed and used by others without any restrictions. We are unable to control such uses of your information when you interact with a third party platform, and by using such services you assume the risk that the Personal Information provided by you may be viewed and used by third parties for any number of purposes.
3.5 THIRD-PARTY PAYMENT PROCESSING
- TRANSFERS— HOW T&A MAY DISCLOSE YOUR INFORMATION
4.1 INFORMATION WE SHARE
We Use Service Providers. We may share any information we receive with our service providers. The types of service providers to whom we entrust Personal Information include service providers for:
provision of IT, analytics and related services;
provision of information and Services you have requested;
payment processing; and
customer service activities such as member support.
We do not sell or share your Personal Information with other third parties or any third party advertisers. You may opt-out of certain sharing provisions by following the instructions in Section 5 below.
Disclosures to Protect Us or Others. We may access, preserve and disclose your Personal Information, other account information and content if we believe doing so is required or appropriate:
to comply with law enforcement or national security requests and legal process, such as, a court order or subpoena;
to respond to your requests;
to protect yours, ours or others’ rights, property or safety;
to enforce T&A policies or contracts;
to collect amounts owed to T&A;
to comply with records retention policies;
when we believe access, preservation, or disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; or
if we, in good faith, believe that access, preservation, or disclosure is otherwise necessary or advisable. In addition, from time to time, server logs may be reviewed for security purposes – e.g., to detect unauthorized activity on the Services. In such cases, server log data containing IP addresses may be shared with law enforcement bodies in order to allow them to identify users in connection with their investigation of the unauthorized activities.
4.2 INTERNATIONAL DATA TRANSFERS
You agree that all Personal Information collected via or by T&A may be transferred, Processed and stored anywhere in the world, including but not limited to, the United States, Canada, the European Union, in the cloud, on our servers, on the servers of our affiliates or on the servers of our service providers. Your Personal Information may be accessible to law enforcement or other authorities as described above. By providing information to T&A, you explicitly consent to the storage of your Personal Information in these locations.
- OPT-OUT (RIGHT TO OBJECT TO PROCESSING)
You have the right to object to and opt-out of certain uses and disclosures of your Personal Information, for example, where you have consented to T&A’s Processing of your Personal Information, you may withdraw that consent at any time and opt-out to further Processing by requesting to Opt Out under your Account Settings at the T&A Website.
Please note, even if you opt-out, we may still collect and use non-Personal Information regarding your activities related to our Service.
5.2 EMAIL, TEXT AND TELEPHONE COMMUNICATIONS
As noted above, you may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. Please note that cookie-based opt-outs are not effective on mobile applications. If cookies are removed or opted-out, a login will be required each time the T&A website is visited, and any products in your cart will not be retained if you leave the checkout section. Also, any content you may have viewed will no longer be highlighted, thus making it difficult to know what you have previously viewed and what you have not.
- DATA RETENTION
- SECURITY OF YOUR INFORMATION
By using the Services or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Services. If we learn of a security breach, we may attempt to notify you electronically by posting a notice on the Services or sending an email to you.
Our Services are not directed to children under the age of 18.
- REDRESS/COMPLIANCE AND ACCOUNTABILITY
New Uses of Personal Information. Additionally, before we use Personal Information for any new purpose not originally authorized by you, we will endeavor to provide information regarding the new purpose and give you the opportunity to opt-out. Where consent of the Individual for the Processing of Personal Information is required by law or contract, T&A will endeavor to comply with the law or contract.